My account

Order history, receipts and support

Where to find an order, get a receipt and who to contact

History

Every order — fuel, car wash, purchase — is kept in your history. Each one shows the location, time, amount, payment method and what exactly was bought: fuel type and litres, wash program, certificate value.

Receipts

The receipt is sent to the email address in your profile. From the order card you can send it again — to that email or to a phone number. If it hasn't arrived, check the address in your profile and your spam folder.

Support

Questions about an order are handled by the network where it was made: its contacts are in the app and on the network's website, and the order page has a button to call the location. Questions about the app itself go through the support form in the app.

When you get in touch, quote the order number from your history — it shows exactly what happened.