Orders during a shift
What the cabinet shows and how to run an order
The cabinet shows the location's orders: those made by customers in the app and those created by staff by hand.
- An order shows its contents, amount, payment method and state.
- It moves step by step: accepted, in progress, completed. A cancelled order stays in the list with the reason for cancellation.
- A payment made in the app doesn't need confirming — it has already gone through, and the cabinet shows it as paid.
Which sections the cabinet has depends on what the network has enabled: a till and goods in one place, a car wash and its bays in another, rental and trip documents in a third.
What not to do
Don't create by hand an order the customer has already paid for in the app: it will appear on its own. A duplicate has to be cancelled and refunded.