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Orders during a shift

What the cabinet shows and how to run an order

The cabinet shows the location's orders: those made by customers in the app and those created by staff by hand.

  • An order shows its contents, amount, payment method and state.
  • It moves step by step: accepted, in progress, completed. A cancelled order stays in the list with the reason for cancellation.
  • A payment made in the app doesn't need confirming — it has already gone through, and the cabinet shows it as paid.

Which sections the cabinet has depends on what the network has enabled: a till and goods in one place, a car wash and its bays in another, rental and trip documents in a third.

What not to do

Don't create by hand an order the customer has already paid for in the app: it will appear on its own. A duplicate has to be cancelled and refunded.