For couriers

A courier order has two points: where to pick up and where to deliver. Both are visible before you accept, along with a description of the item.

1. On arrival at the pickup point, mark it in the order and collect the item.
2. Mark that you have the item — the customer sees the delivery has started.
3. Hand it to the recipient and close the order.

If the recipient does not respond, wait for the waiting time set by the network and contact support from the order card — they will decide whether to return or leave the item.