My account

Signing up and signing in

How to create an account and sign in

An Octy account is tied to your phone number — there is no password to invent.

  1. Open the app, the web version at octy.app or the network's website and tap "My account".
  2. Enter your phone number.
  3. Enter the code from the message sent to that number.

After the first sign-in, fill in your profile: name and email. Email is used for receipts and order notifications; without it you have to send every receipt to your phone number instead.

Your car

You can save a car in your profile: make, model and plate number. A saved car is filled into orders automatically, so you don't retype the plate at the car wash or the filling station.

If the code doesn't arrive

  • Check the number: the code goes exactly to the one you entered.
  • Wait a few seconds — resending becomes available shortly.
  • If your number has changed, you can't sign in with the old one: create an account on the new number and contact the network's support to move your bonuses over.