Balance and payments
Your in-app account, top-ups and refunds
The app has a personal balance — an account that lets you pay without reaching for a card every time.
Topping up
Open "Balance" → "Top up", enter an amount and pay by bank card. The money is credited immediately, and the amount to be credited is shown before you pay. The network may add a bonus on top-ups — you'll see it in the same dialog.
Ways to pay
- From your in-app balance.
- By bank card — the card is remembered if you allowed it.
- With bonuses, fully or partly, where the network allows it.
Refunds
A refund always goes back to where the payment came from: balance to balance, card to card. Your bank credits card refunds on its own schedule; in the app the refund appears as soon as the order is cancelled.
Security
The app does not store card details: the payment is handled by a payment provider, and only the last digits of the number stay in the app.