My account

Money and reports

Shifts, the till and what should add up

The financial part of the cabinet shows the location's money for the shift: sales, in-app payments, cash and refunds.

  • The shift is closed in the cabinet: once closed, the amounts are fixed and go into the report.
  • In-app payments go to the network's account and are not counted again in the till — they are already accounted for.
  • Refunds appear as a separate line: a refund goes back the same way the payment came in.

Reports are compiled by period and by location. If the numbers don't add up, look at orders with refunds and at cancelled orders from the same shift — that is where the difference usually is.

What an employee can see depends on their permissions: a cashier sees their own shift, a manager sees the whole location.