Orders and rides
From an offer to a finished ride
During a shift the cabinet has two lists: available orders that you can take, and current orders that are already yours.
- Accept an order — it shows the pickup, route, class, options (child seat, luggage, pet) and the amount.
- Mark that you are on the way, then that you have arrived. From then on waiting time runs under the network's rules.
- Start the ride once the passenger is in and finish on arrival. The final amount is calculated automatically.
Contacting the passenger
You can contact the passenger from the order card.
Shared rides
On intercity routes one vehicle may carry passengers from several orders. Such orders arrive together for one trip, and seats are counted by passengers.
Cancelling
If you cannot fulfil an order, cancel it with a reason. How cancellations on your side affect your rating and order flow is defined by the network's rules.