Damage and deductions
How damage is assessed
Damage is identified by comparing the handover and return inspection photos. The cost comes from the damage price list the owner keeps in the cabinet on a separate tab: type of damage and price.
The price list is set in advance, so the damage amount follows known rules rather than being decided after the return. Deductions are made under the contract terms — from the deposit first.
If the customer disagrees with the assessment, support reviews the dispute using the same photos.